We have several Sales Orders that have been fully transferred to Invoice but we are unable to move them to History. When reviewing the documents in the Sales Document Inquiry window there is a remaining subtotal showing for the Order even though all of the lines have been fully satisfied and no quantities are remaining to invoice. In the SOP10100 table the same amount can be seen in the REMSUBTO and OREMSUBT columns. The Invoices for all of the orders are in History.
We have reconciled the orders and run Checklinks on the Sales series but the orders remain open. Reconcile/Remove has no impact.
Would the next step be to update the REMSBTO and OREMSUBT amounts in SQL to be 0.00 and then try Reconcile/Remove? Thank you in advance!
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