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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central - Sho...
Small and medium business | Business Central, N...
Answered

Business Central - Shopify products

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Posted on by MS-30040609-0 457
Hi, 
 
I accidentally deleted a product in Shopify. When I go into BC under Shopify Products, it's gone there as well. But on the actual item card, it still looks like it's a Shopify product. I've tried running the batch job "Add Items to Shopify," but that doesn't help. How can I make this item a Shopify product again?


 
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Dynamics 365 Business Central
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  • Verified answer
    Montassar Krichi Profile Picture
    Montassar Krichi 231 on at
    Hi,
     
    You’ll need to unlink and re-link the product manually to trigger a new sync to Shopify. Here’s how:
     Steps to Fix:
    1. Unlink the Item from Shopify
    • Go to the “Related” > “Shopify” menu.
    • Click on “Delete Shopify Product Mapping” (this removes the internal link between the BC item and Shopify product).
      • If this option is not visible, you may need to use “Edit in Excel” or use the table Shopify Item Mapping to remove the record manually.
    2. Use “Add to Shopify”
    • Go back to the item card.
    • Click the dropdown next to “Show product in Shopify” and choose “Add to Shopify”.
    • This will recreate the product in Shopify from BC.
    3. Verify
    • After a few seconds/minutes, the item should reappear in:
      • Shopify Products page in BC
      • Shopify Admin
     
    Please, If you find this helpful, mark it as verified :)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 99,055 Super User 2026 Season 1 on at

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