Script or PA to create mailboxes and queues in D365

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Posted on by gurbasman

I am about to create many queues with mailboxes in D365. Is there a way to automate this repetitive and time consuming job. Using Power Automate or PowerShell.

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Mahendar Pal 45,095 on at

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Hi,

You can create an array variable to collect queues name and then you can using looping to create queue record using power automate, as soon as queue record is created mailbox record will be automatically created by CRM.

You can check basic details of queue from here Create and manage queues for cases | Microsoft Learn

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