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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Sending SMS through Mi...
Microsoft Dynamics CRM (Archived)

Sending SMS through Microsoft CRM

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Posted on by Ciaran Reynolds 230

Hi guys,

Does anybody know of any applications/solutions that you can run through Microsoft Dynamics to send SMS messages? I have been trialling PowerSMS but they have just informed me that they don't support alphaneumeric ID, which is prefered.

If someone can tell me how to connect Twilio to Microsoft Dynamics it would be greatly appreciated.

Thanks,

Ciaran

*This post is locked for comments

  • David Cabaniuk Profile Picture
    David Cabaniuk on at
    RE: Sending SMS through Microsoft CRM

    For anyone who need alphaneumeric sender IDs you can use TxtSync's SMS integration into Dynamics. The TxtSync solution allows you to send SMS by workflow, MS flow, manually and programmatically through the TxtSync API. Which ever method you choose your sent and received messages are always synced back into your CRM.

  • Sam G Profile Picture
    Sam G on at
    RE: Sending SMS through Microsoft CRM

    Hi Ciaran,

    Did North52 sort the problem for you?

    I'm in the exact same boat have PowerSMS with Twilio but just found out they don't support Alpha Numeric Sender ID from the CRM.

    Thanks for any help,

    Sam

  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at
    RE: Sending SMS through Microsoft CRM

    Thanks for the suggestion Joe! I will check them out.

  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at
    RE: Sending SMS through Microsoft CRM

    Thanks for your reply Rahul. I currently use PowerSMS but they don't support alphaneumeric ID, which is prefered. I'm looking for an app that can be connected to CRM (like Power) and send SMS messages through Twilio but with an alphaneumeric ID.

  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at
    RE: Sending SMS through Microsoft CRM

    Thanks for your reply Andrii. Unfortunately I don't think it will allow me to create workflows with SMS messages.

  • Suggested answer
    Joe Gill Profile Picture
    Joe Gill on at
    RE: Sending SMS through Microsoft CRM

    Hi Ciaran,

    North 52 can do the job www.north52.com/.../sms

    Joe

  • Suggested answer
    Rahul-Waghmare Profile Picture
    Rahul-Waghmare 990 on at
    RE: Sending SMS through Microsoft CRM

    Hi Ciaran,

    This link from powerobject may help you in this regards, they build PowerSMS with the integration with Twilio.

    www.powerobjects.com/.../press-release-with-new-twilio-integration-powersms-is-now-able-to-send-and-receive-text-messages-in-dynamics-crm

    Regards,

    Rahul

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Sending SMS through Microsoft CRM

    Hello,

    Have you checked this - zapier.com/.../twilio ?

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