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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Disable Users in CRM d...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Disable Users in CRM dynamics

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Posted on by Denzo19913 240

Hello people,

I have users with licenses in the Office portal,102 users, but in the CRM in the Security>Users it's showing 209 users. In what way couldIi automate this so that the Users disappear or get disabled in Dynamics CRM automatically when the license gets removed? I cannot find the disable button when trying to select a user,

Any input on how to fix this? 

Thank you for your time.

I have the same question (0)
  • Ana Pereira Profile Picture
    Ana Pereira Microsoft Employee on at

    Hello Denzo, 

    On the Tenant you have currently 102 users with CRM licenses however when you access security Users enable view on the instance you see 209 enabled users right?

    this can be due to Viral licenses like flow that enabled the users in the environment, 

    In order to disable those users you have 2 options:

    1. Or to create a security Group and assing the 102 users to that group, all the other will get disabled 
    2. remove the flow license (this can be done on O365 portal or trough powershell https://docs.microsoft.com/en-us/office365/enterprise/powershell/disable-access-to-services-with-office-365-powershell

    I hope this address your question,

    thank you

    Teresa

  • Suggested answer
    Asif365 Profile Picture
    Asif365 1,431 on at

    Please have a look at below links for more information

    1. Enable or disable users

    docs.microsoft.com/.../create-users-assign-online-security-roles

    2. Enable or disable application users

    docs.microsoft.com/.../use-single-tenant-server-server-authentication

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