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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Sales Credit Memo
Small and medium business | Business Central, N...
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Sales Credit Memo

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Posted on by SF-17071156-0 12
I entered two sales credit memos and while one worked, the other is leaving me with a negative balance when I run an AR report.  I have no clue why or how to fix.
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    Shauna Langley Profile Picture
    Shauna Langley 691 Super User 2024 Season 2 on at
    Sales Credit Memo
    Hi,
     
    There are a couple of things that I would check.
    1. Has it got anything to do with dates?  Was the credit applied to an invoice after the date that you are running the AR report?
    2. Has the credit nothing to be applied against and therefore leaves a -ve balance on the customer account.
     
    Any more information you can provide would help as well.
     
    Thanks,
    Shauna

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