Sales Credit Memo

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Posted on by SF-17071156-0

I entered two sales credit memos and while one worked, the other is leaving me with a negative balance when I run an AR report. I have no clue why or how to fix.

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Shauna Langley 887 Moderator on at

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Sales Credit Memo

Hi,

There are a couple of things that I would check.

1. Has it got anything to do with dates? Was the credit applied to an invoice after the date that you are running the AR report?

2. Has the credit nothing to be applied against and therefore leaves a -ve balance on the customer account.

Any more information you can provide would help as well.

Thanks,

Shauna

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