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Microsoft Dynamics CRM (Archived)

How to stop synchronization between Dynamics 365 and Outlook email in CRM

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Posted on by 894

Hi All,

How to stop synchronization between Dynamics 365 and Outlook email in CRM

Thanks

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  • Suggested answer
    Shahbaaz Ansari Profile Picture
    6,211 on at

    Hi CRM Developer,

    Please check below link for stopping sync of data between crm and outlook,

    www.powerobjects.com/.../stop-automatic-crm-to-outlook-syncing-contacts

    above example is for contact you can delete filter for the entity which you dont want to sync

    If you find it helpful, Please mark answer as verified.

    Thanks,

    Shahbaaz

  • Verified answer
    Johnny Gong Profile Picture
    6,482 Moderator on at

    Hi,

    It depends on how you synchronize between D365 and Outlook. You could go to System Settings> Email panel and choose 'None' under the 'Incoming Email', 'Outgoing Email' and 'Appointments, Contacts and Tasks' options like below screenshot if you use SSS(server-side synchronization).

    4380.haha.PNG

    Hope it helps.

    Regards,

    Johnny

  • Abarao Bhople Profile Picture
    445 on at

    Hello CRM Develope,

    If you are using Dynamics 365 Email Router  may stop synchronization between Dynamics 365 and Outlook follow below steps.

    Close Outllook .

    Open Dynamics 365 Client configuration wizard .

    select the organization which you have configured for synchronization.

    click on delete (will remove org and the synchronization stopped).

    in future you may add that organization if needed.

    Thank you.

    Abarao Bhople

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