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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Manual check document ...
Microsoft Dynamics GP (Archived)

Manual check document number cannot be edited after posting

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Posted on by Richard Wheeler 75,848 Moderator

Client enters a bunch of manual payments clicking the box for credit card each time. Back in history the document number field has had an inconsistent numbering scheme so now the document number is conflicting with previously entered document numbers because as soon as you click credit card the document number is set to the value of payment number. The user receives no warning of this. They then post the batch and a bunch are rejected due to duplicate document number. The problem now is when you pull up these transactions to correct the document numbers that field is not accessible. The only way to correct this is to delete the transaction and enter it again. Has anyone else run into this issue?

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  • Shannon Aune Profile Picture
    Shannon Aune on at
    RE: Manual check document number cannot be edited after posting

    Hi Richard,

    If you do not allow duplicate invoices per vendor, you will receive an error as you mentioned during posting.

    To get around this, there are two different solutions.

    1. Change the Document number on the Credit Card Payment to be a document number that has not been previously used.

    2. Allow Duplicate Invoices per Vendor in the Payables Management Setup window (Dynamics GP dropdown menu > Tools > Setup > Purchasing > Payables). The option can be found in the Lower left of the window. Select Yes.

    Thanks,

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