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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Upgrade BC14 to BC20 N...
Small and medium business | Business Central, N...
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Upgrade BC14 to BC20 NZ Issue

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Posted on by Sandip Domadiya 99

Hello All,

I tried to Upgrade step BC14 to BC20 On perm,


Start-NAVDataUpgrade -ServerInstance BC20 -Tenant default -FunctionExecutionMode Serial 
05641.png

Any ideas why this is appearing?

Thanks

Sandip

I have the same question (0)
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,380 Super User 2025 Season 2 on at

    Hi Sandip,

    it seems customer was using encryption and you did not disable it before starting upgrade.

    Read this section - learn.microsoft.com/.../upgrade-unmodified-application-v14-v21

    Disable data encryption.

    If the current server instance uses data encryption, disable it. You can enable it again after upgrading.

    For more information, see Managing Encryption and Encryption Keys.

    Instead of disabling encryption, you can export the current encryption key, which you'll then import after upgrade. However, we recommend disabling encryption before upgrading.

    Go back to bc14 and run these steps -

    In client, search for and open the Data Encryption Management page.

    To enable encryption, choose Enable Encryption.

    This action will automatically generate an encryption key. Follow instructions onscreen.

    To disable encryption, choose Disable Encryption.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,321 Super User 2025 Season 2 on at

    Hi, just adding some info. Hope this helps as well.

    How to: Enable and Disable Encryption Keys

    https://learn.microsoft.com/en-us/dynamics-nav/how-to-enable-and-disable-encryption-keys

    Thanks.

    ZHU

  • Sandip Domadiya Profile Picture
    Sandip Domadiya 99 on at

    Hello Saurav,

    as per your guide line wise to,

    I have go in back BC14 Database

    8255.png

    to see above screen short.

    How can i do step?
     

  • Verified answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,380 Super User 2025 Season 2 on at

    Just Disable Encryption.

    You customer will have Encryption key which they can import after upgrade is complete.

  • Sandip Domadiya Profile Picture
    Sandip Domadiya 99 on at

    Ok Thanks for Supporting step.

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