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Microsoft Dynamics CRM (Archived)

How to close Quote as Won.

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Posted on by

Dear Team,

When i try to close active quote, i can see only 3 option as bellow.

1. Close

2. Cancelled.

3. Revised.

I can't see option as WON. Can you please suggest how can i close the quote as won.

Please revert AEAP. I am using CRM Online.

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  • qiang Profile Picture
    qiang 15 on at
    RE: How to close Quote as Won.

    Is it possible to change the status of a quote? Because I set it as closed and lost. But it should be won...

  • qiang Profile Picture
    qiang 15 on at
    RE: How to close Quote as Won.

    Is it possible to change the status of a quote? Because I set it as closed and lost. But it should be won...

  • qiang Profile Picture
    qiang 15 on at
    RE: How to close Quote as Won.

    Is it possible to change the status of a quote? Because I set it as closed and lost. But it should be won...

  • Suggested answer
    Oztrea Profile Picture
    Oztrea 45 on at
    RE: How to close Quote as Won.

    docs.microsoft.com/.../winquote

    We did it with a ribbon button which call this webapi action

  • Suggested answer
    Anubha  Profile Picture
    Anubha 10 on at
    RE: How to close Quote as Won.

    Hi Tarun,

    I am also looking for same scenario, have you done it..?

  • Suggested answer
    Anubha  Profile Picture
    Anubha 10 on at
    RE: How to close Quote as Won.

    Hey Abhijit,

    I tried your solution but it is not working for my case.as "Create an order" button doesn't appearing on Ribbon.

    So I want to create order automatically when user closes quote as 'won'.

    so I need to add 'won' status reason for close state. normally there are 3 status-reasons for close state.

    So please suggest me how to solve it?

    Thankyou

  • Hani Adel Profile Picture
    Hani Adel 135 on at
    RE: How to close Quote as Won.

    you can use workflow to change its statues to Won instead to change the default status list

  • Sreeekanth Profile Picture
    Sreeekanth 95 on at
    RE: How to close Quote as Won.

    HI Tarun

               How you added a option to close state option set.

    i tried ,but i did't got

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to close Quote as Won.

    So if I want to create a new button via the Ribbon Workbench editor, what would the command be like. I have tried to use the CommandCore: Mscrm.Form.Quote.WinQuote but it fails when i pbulish

  • Yadnyesh Kuvalekar Profile Picture
    Yadnyesh Kuvalekar 4,102 on at
    RE: How to close Quote as Won.

    In order to close quote record as won, OOB you will have to click on Create Order button.

    But, in many cases we track sales orders in ERP and we don't want to create sales order in CRM but still want to close quote as won. So to do so, we can use WinQuoteRequest message on quote record. Below link explains how it works.

    https://msdn.microsoft.com/en-in/library/microsoft.crm.sdk.messages.winquoterequest.aspx

    We can also have a workflow either on demand or on some trigger which can set quote status to Won.

    Kindly mark this answer as Suggested answer if this resolves your problem.

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