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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Tasks Automatically Sy...
Microsoft Dynamics CRM (Archived)

Tasks Automatically Sync to iPhone as Reminders

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Posted on by Jlittle92 250

I was wondering how to turn this off.

Some of the AEs on my team will get any task that is open set to their iPhone automatically as reminders... which I'm sure you can imagine isn't always very convenient and can be annoying. I was wondering if there was any way to turn this option off.

Also wanted to know why it only happens with some of my team and not all of them. Is it because they are syncing/connecting CRM to their Microsoft Outlook and then that is linked to their phone?

Any help would be great!

Thanks guys,

- Juliane

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  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Tasks Automatically Sync to iPhone as Reminders

    In the CRM tab of your outlook, click Sync filters and you can pick & choose there so, basically you have to filter it; another reason might be if u r using mobile app during configuration, you might have check marked it.

    i

  • Suggested answer
    Carsten Groth mscrm Profile Picture
    Carsten Groth mscrm 2,085 on at
    RE: Tasks Automatically Sync to iPhone as Reminders

    Tasks can be synchronized with Outlook. This can be configured by a sync rule. If Outlook is synchronized with iPhone, descriped scenario will occur. Either modify the sync-rule for tasks or disable it (user based).

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