You’re offline. This is a read only version of the page.
225
Hi,
I need to create a new contact from cti and attach the activity phonecall.
I can open a new contact, but this new contact don't still ID, then i can't contact.Id, how do I open the new saved contact so that it has an ID?
Thanks.
*This post is locked for comments
Hi,
I don't have much experience on CTI but the issue you are facing is common. So if you are opening a new record then it will not have any id until you save it. So as suggested above, save the record first and then attach the phone call.
Hope this helps.
Hi, you will have to first save the contact and then auto generate a phone call associated with it. No other option comes to my mind.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (