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GST Registration no is different for Bill to customer and ship to ccustomer

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Posted on by Satya2277

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We have one requirement from customer which is my customer is set as billing customer, there location is Rajasthan and they told us that ship the delivery to there customer which is in Gujrat. Now i put all the details of my customer in customer card which has PAN no and GST registration No of rajasthan. now i want to set and address for shipping which is in gujrat so i put all the details of the Gujrat but when i try to put the GST registration no system shows an error which is

How can i solve this issue?

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Dynamics 365 Business Central

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MS-03120953-0 483 on at

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Hi,

Use a table extension to enforce on customer

Search for a AL Snippet that can sort

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Dhiren Nagar 2,886 Super User 2026 Season 1 on at

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Hi,

This is standard validation. In case you want to ship to another location of your customer in the Gujarat, the GST Registration No. of that location must match with the PAN of your customer. Look for 3rd to 12th character of the GST registration No. that must match with PAN of your customer.

If in case your customer is shipping to Gujarat but it is not your customer's location or let's say it is third party. In that case you need to use Custom Address and system will calculate GST based on Rajstathan only (This is as per GST law).

Also if you are selling to person in Gujarat and the Invoicing or Billing is to Rajasthan, in that case create a new customer of Gujarat, Select it as Sell-to customer and select Rajasthan customer as Bill-to customer.

Note that all above functions are as per GST law, any customization is not suggested in this case. Let me know if any question.

✅ Tick the checkbox below to mark the answer as verified, if it helped resolve your question.

Regards,

Dhiren.

LinkedIn - https://www.linkedin.com/in/ca-dhiren-nagar-5079081b2/

Blog - https://dhirennagar.blogspot.com/

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YUN ZHU 100,629 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Dynamics 365 Business Central: Can we skip/ignore field validation errors?

https://yzhums.com/44435/

Thanks.

ZHU

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OussamaSabbouh 15,595 Super User 2026 Season 1 on at

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Hello,

This is standard India GST validation: Business Central checks that positions 3–12 of the GST Registration No. match the customer’s PAN (since GSTIN = State Code + PAN + Entity Code + Check Digit), so if you enter a Gujarat GST number with a different PAN under the same customer card, the system blocks it because it assumes it’s a different legal entity; the correct solution is either to create a separate customer card if the Gujarat party has a different PAN (proper statutory approach), or, if it’s the same legal entity operating in another state, ensure the PAN portion of the GSTIN matches and only the first two digits (state code) differ — the validation is by design and should not be bypassed.

Regards,
Oussama Sabbouh

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