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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Cannot cancel approved purchase requisition

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Posted on by 141
Hello, when the users add a location for an item without license plates, we get some errors while releasing an approved purchase requisition into a purchase order, so we want now to cancel these purchase requisitions. They have status approved, header and line as well, but the cancel button at the top is greyed out. On the other hand, the cancel button in the lines is available but I receive the errors of the screenshoot:
 
 
Purchase requisition line number 1 cannot be canceled. Verify that it is in a status of 'Approved' and has no accounting errors.
 
Distributions seems to be ok, and it is not part of a closed period as it is created in Jan.
 
Why is this happening?, how can I cancel this requisition? Any help would be appreciated. Thanks!
 
I have the same question (0)
  • Suggested answer
    H.M.Burhan Profile Picture
    379 Super User 2026 Season 1 on at
    Hi,
     
    The system allows cancellation of a line for an approved purchase requisition.
     
    Please click Line details → General tab and check the status. It should be Approved.
     
    Additionally, please make sure there is no error in the accounting distribution.
     
     
    Cheers,
    Burhan
  • Suggested answer
    Encore Business Solutions Profile Picture
    103 on at

    Hi there, Sirius,

    It looks like workflow is available on the menu. If this requisition has active workflow steps, you may need to Recall the requisition from the workflow.

    If the Workflow is completed, then the Workflow admin can open the Workflow history and perform a rejection.

    Either way, you’ll have to get the transaction out of the Approved state. 

    (When a transaction is in an Approved state it can’t be edited or canceled. Usually when the lines are edited it changes the header out of the Approved status. In this case it appears that it's not allowing the edit because the Header is in the Approved status.)

  • Suggested answer
    BillurSamdancioglu Profile Picture
    20,516 Most Valuable Professional on at
    As far as I know, you can not cancel an approved PR OOB.
  • Suggested answer
    SoumitraforD365 Profile Picture
    213 on at
    Hi Sirius,
    In Microsoft Dynamics 365 F&O, an approved purchase requisition (PR) can be canceled — but only if certain conditions are met.
    • PR Status is Approved.
    • No Purchase Order has been created from the PR.
    • Workflow is completed (not stuck).
    • No accounting distribution errors exist.
    • No budget reservation is locking it.
    If all the above conditions are met than you can cancel the PR at Line level. Once all lines are canceled, header status updates automatically.

    BR
    Soumitra
  • Suggested answer
    Mallesh Deshapaga Profile Picture
    1,326 on at
    Please check the view distributions and reset them if any errors exist. For your reference, I am attaching that in the standard system, we can cancel the Purchase Requisition (PR) When the status is Approved.

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