Hello,
When setting up an Opportunity or Quote in CRM 2015 (on-premise) the edit button for Product Properties or the Suggestion button for related products are not appearing. The column is visible in the subgrid but the column remains blank.
I've set up a brand new product family, added properties and then added a brand new product to the Family. The product has inherited the properties from the product family as expected. Both the family record and the product record are Active. I've also added an existing product as an up-sell against the new product.
However, when I add the product to an opportunity or a quote, the link to edit the properties or to view suggestions are not appearing in the subgrid. The column is blank and clicking on the blank space only opens the Opportunity/Quote product record. The other 'in-line' edit functions on quantity and discount work as normal.
I'm a system administrator for our CRM system so I don't think it can be a privileges issue.
I'm using IE 11, but have also tested it in Chrome (52.0) with the same result.
I notice on the Product Property the "Base Property" value is blank, I don't know if this is normal?
Other than that I'm not sure what I am missing? Is this a known issue fixed by a roll up or have I missed a step out?
Thanks for your time,
Gareth
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