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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM PCI Compliance
Microsoft Dynamics CRM (Archived)

CRM PCI Compliance

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Posted on by compscidood 30

I was going through the Microsoft Dynamics CRM Online security and service continuity guide and found out that CRM is only compliant up to version 1.2. PCI current version is at 3.0. Is CRM going to be updated to 3.0 or because since CRM is not PCI compliant, they won't ever update as they don't hold any data? Thanks!

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    Bobby Lalonde Jr. Profile Picture
    Bobby Lalonde Jr. on at

    Hi Luigi,

    Please refer to http://www.microsoft.com/online/legal/v2/?docid=31 for additional information, but here is the information currently available regarding PCI compliance:

    "Is Office 365 or Microsoft Dynamics CRM Online compliant with Payment Card Industry Data Security Standard (PCI DSS)? Can I host credit card data on your service?

    Office 365 and Microsoft Dynamics CRM Online do not support the processing, transmitting, or storing of PCI-governed data, such as credit card numbers.

    The PCI standard is not applicable to Office 365 or Microsoft Dynamics CRM Online, because credit card processing and data storage is not a function offered by Office 365 or Microsoft Dynamics CRM Online. Office 365 and Microsoft Dynamics CRM Online do apply applicable security policies and controls defined by industry best practices, such as ISO 27001 and others.

    Please note, however, that the Office 365 and Microsoft Dynamics CRM Online ordering, billing, and payment systems that handle credit card data are Level One PCI Compliant, and customers can use credit cards to pay for the services with confidence."

    I hope that this provides the information you are looking for.

  • NJay Profile Picture
    NJay 10 on at

    Bobby, I'm replying to this old post from 2014.

    Is Microsoft Dynamics (365 or older versions) PCI Level 1 compliant?  Can I store credit card and related personally identifiable information in Microsoft Dynamics without having to obtain PCI Level 1 scope for my business?

    Thank you!

    Nag

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