Cannot send posted sales invoices to customers

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Posted on by Marlon Anthony

Hi All,

Please note that we are unable to send Posted sales invoices to clients. It was working properly and suddenly it stopped working. Has it something to do with 19.0 update?

error message- 'You cannot send the email. Verify that the email settings are correct.'

Please help to resolve. Thanks in advance

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Dynamics 365 Business Central

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Marlon Anthony 40 on at

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RE: Cannot send posted sales invoices to customers

Thank you everyone. This issue was due to version release. To fix this follow the below process,

Search function --> Feature management --> under feature column --> Select 'none' in 'enabled for ' column against the raw 'Feature Update: Enhanced email capabilities' --> Select 'All users' from the drop down list.
JAngle 89 on at

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RE: Cannot send posted sales invoices to customers

Any error?
Marlon Anthony 40 on at

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RE: Cannot send posted sales invoices to customers

Yes. I have. no change in email accounts set up.
Kavisha 310 on at

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RE: Cannot send posted sales invoices to customers

Hi

Have you added your settings to "Email accounts" as well.

Regards

Kavisha Ahuja