web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Setting text for optio...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Setting text for option set fields in flow email step

(0) ShareShare
ReportReport
Posted on by Narendra Sunkara 467

Hi All,

I am using Microsoft Flow to send a Approval email with case details in the body of the email

I can't able to set the actual text for few option set values.I can't see dynamic values. It is showing actual value in the email received

How to fix this.

pastedimage1591946543640v1.png

Regards,

Babu

I have the same question (0)
  • Suggested answer
    Linn Zaw Win Profile Picture
    Linn Zaw Win 3,407 on at

    I believe what you are encountering is that the flow is populating the Option Set integer value in an Approval email body instead of Option Set option text label, is that correct?

    There are a couple of options.

    1. Use the standard CDS connector and you can reference the label with the format <name of the field>_label in the flow expression. e.g. items('Apply_to_each')['_customertypecode_label']

    2. If you are using CDS (current environment) connector, query the label from the stringmap table.

    You can read more details about the solution 1 and 2 in this blog post http://crmaddicted.blogspot.com/2020/01/working-with-optionset-lables-in-power.html

    3. Create a Child Flow to return the Option Set Text

    https://www.encorebusiness.com/blog/power-automate-get-option-set-text-with-child-flow/

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 91

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 78 Super User 2026 Season 1

#3
Martin Dráb Profile Picture

Martin Dráb 55 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans