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Microsoft Dynamics CRM (Archived)
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Error : mailboxAccessConfiguration in CRM On -Premise

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Hi Everyone,

We are facing this issue in our dev environment and not in other instances. How can we solve this issue any suggestion will be appriciated.

Host name: A Microsoft Dynamics CRM Asynchronous Processing Service operation of type <guid> has failed
Organization ID: JobId: <guid> OrgId:<guid> JobType:50; ErrorMessage:Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration ---> System.ArgumentNullException: Value cannot be null.
Parameter name: mailboxAccessConfiguration
--- End of inner exception stack trace ---
at Microsoft.Crm.Asynchronous.EmailConnector.CrmSdkRequestExecutor..ctor(IOrganizationService crmOrganizationService, IActivityProviderContext activityProviderContext, IMailboxAccessConfiguration mailboxAccessConfiguration)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase..ctor(IEmailProviderContext context, IMailboxDataAccessFactory mailboxDataAccessFactory)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.AddActivityToInvalidEmailProvider(Entity activity, Guid mailboxId)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.ProcessEmail(Entity email)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.GetProviders()
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager) ErrorAction:Fail Exception:Unhandled Exception: Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration
at Microsoft.Crm.Asynchronous.EmailConnector.CrmSdkRequestExecutor..ctor(IOrganizationService crmOrganizationService, IActivityProviderContext activityProviderContext, IMailboxAccessConfiguration mailboxAccessConfiguration)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase..ctor(IEmailProviderContext context, IMailboxDataAccessFactory mailboxDataAccessFactory)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.AddActivityToInvalidEmailProvider(Entity activity, Guid mailboxId)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.ProcessEmail(Entity email)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.GetProviders()
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)
Inner Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: mailboxAccessConfiguration


Organization Unique Name: %4
Error code: %5
Error description: %6

4745.pastedimage1643984879047v1.png

Thanks .

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