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Hello,
I am trying to do an email activity, and when I hit send, I see it show up in the timeline, but the actual user never gets the email, why is that?
Thank you.
Do you have Server Side Sync configured in place?
I needed to test and enable the mailbox of the user, that fixed the issue.
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Hi USA80,
In addition to Andrew's comments, please consider the infos:
Set up server-side synchronization of email, appointments, contacts, and tasks (docs.microsoft.com/.../set-up-server-side-synchronization-of-email-appointments-contacts-and-tasks)
Connect to Exchange Online(docs.microsoft.com/.../connect-exchange-online)
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