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Microsoft Dynamics CRM (Archived)

Uploading Records with Correct Owner Field

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Posted on by 40

Greetings all,

I am trying to perform a simple upload of sales contacts into Dynamic CRM. In the .csv file I have included a column called "USER" which identifies the saleperson the contact should be assigned to after the import. In my data map I map the USER field to the "Owner" field.

Naturally, when I import the file, all the contact records are "owned" by me (the importer). I'm sure I'm making a simple mistake, but I cannot find a reference to this problem anywhere. Am I mapping to the wrong field?

 Any help would be greatly appreciated!

 Thanks,

Chris
Phoenix, AZ

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I have the same question (0)
  • Mike Smith Profile Picture
    6,840 on at

    Probably the easiest way is to break the current file down into a seperate file, one for each owner; then when you import, set the owner to that particular user.

  • Leon Tribe Profile Picture
    7,034 on at
    The client-side import wizard does not allow you to set the owner. My understanding is DMM does. A workaround option for the wizard is to import the owner into a dummy field and then reassign, post-import through the help of Advanced Find. Practical when you're dealing with a few thousand records or less but not much more as you can only reassign 250 at a time. Leon Tribe Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/

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