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Small and medium business | Business Central, N...
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NavBaseException upon Sign in (BC)

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Posted on by 47

Hello,

I am facing a critical issue after restoring a Business Central on-prem database to a new server. After entering my credentials, I get the following login error

Something went wrong.
Message
not shown because the NavBaseException(string, Exception, bool) constructor was used.
Please wait
while the connection is restored.

The session never opens. Note that the event viewer doesnt contain any error, just a warning also pasted at the end (1).

Note: the BC application was in Version 15.

 

What i've tried:

1. I checked that all accounts have the needed permissions.

2. Cleared Browser cache and tried another.

3. Tried to install version 15 with database version 14, but i got an error "database is too recent"

4. Tried to install BC 18, i get the attached error in this question.

5. Tried to install BC 22 but it says i need to upgrade the database "i still tried to upgrade but it seems it needed a missing dll"

 

(1) The warning in event viewer: 

Message (NavNCLDotNetCreateException): This message had personal data removed. The original may still be in transient telemetry. Find it using the transientTelemetryId.
RootException: NavNCLDotNetCreateException
Message not shown because the NavBaseException(string, Exception, bool) constructor was used.
ExceptionStackTrace:
   at Microsoft.Dynamics.Nav.Runtime.Apps.TenantNavAppsAddInRetriever.CreateDotNetObject(String assemblyFullName, String typeName, Object[] arguments)
   at Microsoft.Dynamics.Nav.Runtime.NavDotNet.CreateNavAppServerHandle(Boolean createInstance, Boolean createType, Boolean suppressDisposeInvocation, Object instance, Object[] arguments)
   at Microsoft.Dynamics.Nav.Runtime.NavDotNet.CreateNavServerHandle(String fullyQualifiedAssemblyName, String fullyQualifiedTypeName, Boolean createInstance, Boolean createType, Boolean suppressDisposeInvocation, Boolean includeAddInsTable, Object instance, Boolean includeNavApps, Object[] arguments)
   at Microsoft.Dynamics.Nav.Runtime.NavDotNet.CreateDotNet(Object[] arguments)
CallerStackTrace:
   at Microsoft.Dynamics.Nav.Runtime.NavDotNet.CreateDotNet(Object[] arguments)
   at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit10036985.RegisterLSTools_Scope__809723447.OnRun()
   at Microsoft.Dynamics.Nav.Runtime.NavMethodScope.Run()
   at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit10036985.RegisterLSTools()
   at Microsoft.Dynamics.Nav.Runtime.NavMethodScope.Run()
   at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit10036985.OnOpenCompany()
 

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    Khushbu Rajvi. Profile Picture
    20,363 Super User 2025 Season 2 on at

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