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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / copilot not generating...
Supply chain | Supply Chain Management, Commerce
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copilot not generating in Production Environment

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Posted on by CU22011535-2 10
Copilot AI summaries are working correctly in our UAT/Sandbox environment, but in Production they are not generating and show ‘AI summary unavailable.’ In Production, the required Power Platform integration/Dataverse connection options are not visible under System administration, so we are unable to enable them. Could you please confirm what additional setup or tenant-level provisioning is required to configure Dataverse and Power Platform integration for Copilot in a Production environment?
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Categories:
Dynamics 365 Commerce
Dynamics 365 Supply Chain Management
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