How to update statuscode and statecode of a record in 'Activities' Entity?

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Posted on by Rohit Dixit

Hi Guys,

I have created a grid(web resource) and added on Contact form. This grid holds all active activities for that particular contact. There is a button (Mark complete) in the grid.

So when user click on 'Mark complete' button, PhoneCall activity should be marked completed.

Version: MS Dynamics 8.2.

Please suggest me how to set status/state code of that activity using JavaScript/c#

Regards,

Rohit

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Dynamics365 Rocker 7,755 on at

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RE: How to update statuscode and statecode of a record in 'Activities' Entity?

If your grid has multiple activities then get Activity name from selected record and update State and Status code of that particular activity like email, phone call etc.

You also need to pass activity id to email or phonecall while updating.

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Pawar Pravin 5,237 on at

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RE: How to update statuscode and statecode of a record in 'Activities' Entity?

Hi Rohit,

Instead of Activity Pointer please try Phone call entity directly.

var entity = {};
entity.statecode = 1;
entity.statuscode = 4;

var req = new XMLHttpRequest();
req.open("PATCH", Xrm.Page.context.getClientUrl() + "/api/data/v9.0/phonecalls(2736F79A-7C45-E911-A816-000D3A0B39D8)", true); // Replace GUID with your phone call activity record
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.onreadystatechange = function() {
if (this.readyState === 4) {
req.onreadystatechange = null;
if (this.status === 204) {
//Success - No Return Data - Do Something
} else {
Xrm.Utility.alertDialog(this.statusText);
}
}
};
req.send(JSON.stringify(entity));

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Rohit Dixit 5 on at

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RE: How to update statuscode and statecode of a record in 'Activities' Entity?

Hi Kokulan,

Thanks for your response !

I was trying to update the "StatusCode" and "StateCode" in 'ActivityPointer' entity based on the 'ActivityId'.

But while creating a patch request, error comes. It stated that 'ActivityPointer' entity does not support the update request.

For other entities like Accounts/Incidents, Option Set value updated through patch request.

Kindly Suggest how should I 'Mark Complete' the activities(Phone Call/ Email) available in webresource GRID.

Thanks !

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Kokulan 18,054 on at

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RE: How to update statuscode and statecode of a record in 'Activities' Entity?

Hi

Please refer to the example in the link below

community.dynamics.com/.../254051

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