Latest policy on lost activation keys?

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Posted on 27 Feb 2012 19:37:50 by mcons

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Can someone let me know what the most recent policy is for a lost activation key? Both with support and without? If they have support is it free or do they still charge $50? Without support I am pretty sure they need to get their support current first right?

Thanks in advance.

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Trent Bourgois on 01 Mar 2012 at 15:46:39

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Re: Latest policy on lost activation keys?

Hello Mcons,

Thank you for your questions.

Please contact Sales and Operations with any product key replacement questions you may have.

Sales Operations: 1-800-456-0025

Let us know if you have any other questions.
Jeff @ Check Point ... 13,382 on 29 Feb 2012 at 06:21:10

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Re: Latest policy on lost activation keys?

Mcons,

I believe that is still policy, I think if you are on Maintenance, you could get them once per year whereas no Maintenance will have to buy it first.

But, they no longer send key cards, all licenses issued since August 15th 2011 (I think) are now online in CustomerSource, so they don't charge a shipping fee (the $50) any longer.