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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Latest policy on lost ...
Microsoft Dynamics RMS (Archived)

Latest policy on lost activation keys?

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Posted on by mcons 390

Can someone let me know what the most recent policy is for a lost activation key?   Both with support and without?     If they have support is it free or do they still charge $50?    Without support I am pretty sure they need to get their support current first right? 

Thanks in advance.

 

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  • Suggested answer
    Trent Bourgois Profile Picture
    Trent Bourgois on at
    Re: Latest policy on lost activation keys?

    Hello Mcons,

    Thank you for your questions.

    Please contact Sales and Operations with any product key replacement questions you may have.

    Sales Operations: 1-800-456-0025

    Let us know if you have any other questions.

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at
    Re: Latest policy on lost activation keys?

    Mcons,

    I believe that is still policy, I think if you are on Maintenance, you could get them once per year whereas no Maintenance will have to buy it first.

    But, they no longer send key cards, all licenses issued since August 15th 2011 (I think) are now online in CustomerSource, so they don't charge a shipping fee (the $50) any longer.

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