Distribution List in Office 365 for Dynamics 365

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Hi,

I have to send emails to a Team in Dynamics CRM.

I created Distribution List in Office 365 and in CRM I have created a Team --> Queue --> incoming mail (with the DL mail) and the same mail in queue mailbox.

When I test the mailbox a error occur (ErrorInternalServerTransientError).

Why? Is a Exchange license required for the DL?

Sorry for my English

Thanks

Sergio

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Michel van den Brink 4,697 on at

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Dynamics 365 is trying to test your Distribution List as if it's a real mailbox, which it isn't.

When you are trying to send emails OUTGOING to something that isn't your traditional mailbox, or an address outside of your organization, it's easier to just use a Contact record, with that email address.

You don't need Exchange (Office 365) integration to communicate with your Distribution List, Exchange takes care of that for you.

My suggestion: create a contact with the email address of your Distribution List :-)

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Community Member on at

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Thanks!

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Community Member on at

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Thank you.

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