web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Generic 404 message wh...
Microsoft Dynamics CRM (Archived)

Generic 404 message when a user does not have access

(0) ShareShare
ReportReport
Posted on by KP2 50

We are currently running CRM 2015 On-premises (DB 7.0.2.53). 

Wondering if it is possible to create a customized error message for people trying to access CRM that do not have access permissions.  Right now it displays the generic 404 error.

Ex.  End user clicks on a DCRM link out on our Intranet page.  This link would takes a normal DCRM user from our Intranet page to our Opportunities page in DCRM.  If the end user does not have a user set up in DCRM it throws the generic 404 error.  We would like to customize this error so that it is more specific to issue and does not look like a system issue.

Thanks,

KP

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    I don't think there is a supported way of doing that and I don't aware of unsupported approach to make it possible.

  • Suggested answer
    ashlega Profile Picture
    ashlega 34,477 on at

    You might try modifying 404 error page on the IIS for CRM web site:

    Could be something along these lines:

    www.bruceclay.com/.../microsoft-iis-custom-404-error-page-configuration

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans