Microsoft Dynamics GP (Archived)

Electronic Bank Reconciliation

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Posted on by Napolo

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Hello,

I am trying to locate the electronic bank reconciliation feature in GP.

I have clicked the box in Registration. However, I am not able to locate "Electronic Reconcile" in routines.

Is there something I need to do to get this feature accessible?

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Napolo 766 on at

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I have gone there and confirmed it is not installed.

Dynamics GP -> Tools -> Customize -> Customization Status.

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Napolo 766 on at

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I tried to install.

But, then I can't log into GP. I had to uninstall to get into the system.

I get an error saying "A product installed on your computer is on a different version than the database version. you will not be able to use the application until this issue is resolved"

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Beat Bucher GP Gee... 28,061 Moderator on at

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Hi Nicole,

The issue is that you're trying to install the module while your system has already gone thru some patches/updates..

After you install your module, you'll have to reapply the last service pack to update the module to the current version..

Hope this helps.

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MG-16101311-0 26,225 on at

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To install additional dictionary modules at the same version and build number you currently have installed, follow these steps:

1. Open the Windows Control panel

2. Click on Programs

3. Click on Programs and Features

4. In the list of Programs, locate Microsoft Dynamics GP

5. On the toolbar, click the Change option

6. This will open the Program Maintenance window. Click the Add/Remove Features button

7. Select Electronic Bank Reconcile to continue

These steps will always ensure you get the correct build that corresponds to your installation all the time.

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Napolo 766 on at

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We have added the feature and we reapplied the service pks.

We are getting the below error messages.

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Beat Bucher GP Gee... 28,061 Moderator on at

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Nicole,

Have a look at this thread : community.dynamics.com/.../49521

Looks like you own (or owned in the past) Electronic Bank reconcile, but it's not installed anymore and wasn't updated for a while..

This one may help too : community.dynamics.com/.../134804

Edit: check the content of your DU00020 table in DYNAMICS.. it may show an old version for product 1428 (EBR)

PS: I use this script to validate the product versions of the companies... adjust to your needs.

SELECT TOP ( 1000
           )DU000020.companyID ,
            DU000020.PRODID ,
            DU000020.versionMajor ,
            DU000020.versionMinor ,
            DU000020.versionBuild ,
            SY01500.CMPNYNAM
FROM
       DU000020 LEFT JOIN SY01500
       ON DU000020.companyID = SY01500.CMPANYID
WHERE --versionMajor <> 11
       --companyID = 0
        PRODID = 0

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