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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Journal Write Off
Small and medium business | Business Central, N...
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Journal Write Off

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Posted on by CU27080705-2 64
In August I posted a Journal write off in the GRNI account for (£xxxxx). The Posted Purchase Receipts are still open though. What is the best way to undo these Posted Purchase Receipts?
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Dynamics 365 Business Central
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  • Suggested answer
    Rishabh Kanaskar Profile Picture
    Rishabh Kanaskar 3,413 on at
    Journal Write Off
    Hi,
     
    Posted Purchase Receipts cannot be undone directly once posted. A journal write-off only clears the balance, but the receipts remain open because they were not invoiced.
    Options:
    > Match properly: Post the related Purchase Invoice or a corrective Purchase Credit Memo against the receipt.
    > If no invoice will ever arrive: Create and post a Purchase Invoice with zero/adjusted cost to close the receipt, then offset with your write-off entry.
     
    Best practice is to always clear receipts through the Purchase Invoice/Credit Memo process rather than via G/L journals.
     
    Thanks
    Rishabh
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 29,203 Super User 2025 Season 2 on at
    Journal Write Off
    If you only posted the receipt but not the invoice then you can open the receipt and click Undo Receipt on each line item. If you also posted the receipt, then you should post a credit memo for the invoice. For purchase documents, typically you don't create journal entries to reverse it but use a credit memo.
     
  • Suggested answer
    Sumit Singh Profile Picture
    Sumit Singh 5,965 on at
    Journal Write Off
    Hi,

    In Business Central, Posted Purchase Receipts cannot be directly undone once they are posted. Writing off the GRNI account via a journal only adjusts the financials, but the item ledger entries remain open, which is why you still see the receipts.

    Can You Undo a Posted Purchase Receipt?

    You can undo a posted purchase receipt, but only if:
    • The receipt has not been invoiced yet.
    • The items are still in inventory (not consumed or sold).

    If Undo Is Not Possible

    • If the receipt is already invoiced or items are consumed, you cannot undo it.
    • In that case, use a Purchase Credit Memo with Get Receipt Lines to reverse the transaction properly.

    Why Your GRN Write-Off Didn’t Close Receipts

    Manual journal entries only affect the G/L, not the item ledger. The system still considers the receipts open because they were never reversed through the correct process.

    Please mark “Verified” if it helps.
     

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