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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / No Access to Additiona...
Microsoft Dynamics CRM (Archived)

No Access to Additional Storage Space

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Posted on by Community Member

I have used up all the Storage Space and now i don't have access to the additional storage space of Dynamics 365 for Customer Service, Enterprise Edition 

What is the reason for this?

Thanks in Advance!!

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I have the same question (0)
  • Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    You can buy additional storage space if it's all used up.

    You do that via Office 365 Admin Center, and go to subscriptions.

    I think that over there you can choose to purchase additional space (might be wrong as I haven't done this in a while).

    The limit is 10GB per tenant, and then you get an additional 5GB for each 20 users (Product or Enterprise user)

  • Community Member Profile Picture
    Community Member on at

    I tried Purchasing the Additional Storage.

    But i am unable to find that option under "Add-on Subscription".

    Don't know the reason for it

  • Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Follow this link:

    docs.microsoft.com/.../manage-storage

    If you are not able to do it, I would recommend contacting MS Support or MS Billing.

    Hope this helps.

  • Community Member Profile Picture
    Community Member on at

    Thanks You

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