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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / My views not appear fo...
Microsoft Dynamics CRM (Archived)

My views not appear for one of the users

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Posted on by Community Member

Strange problem for one of our users: he do not have My Views for any entity.

He can save new view from Advanced Find and it is appear in My Views, but after he switched to different tab and come back - My Views is not appear again.

Our CRM version: Version 1612 (8.2.2.1458) (DB 8.2.2.1458) online

The issue not related to client computer. I tried on different computers and browsers using same user account.

I already created a case with MS support, but today is already a week they investigating the problem on their side.

Any help will be appreciated!

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I have the same question (0)
  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    have you try in different browsers?T ry to clear the cache too.

    Since we have no much options left, worth to try

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    I guess this is security role related issue , what role assigned to the user? Did you tried to assign System Administrator security role .

    Check here -

    community.dynamics.com/.../291440

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