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Microsoft Dynamics CRM (Archived)

Creating custom Web Templates

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Posted on by

Hi,

Is there an article attribute wherein it will filter all of the Knowledge Articles I haven't read? Also was trying to find where can I get the GUID of an entity.

Thank you,

Romark

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  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    Hi ,

    Read flag  feature is not available in dynamics 365. You may set number of views but not Read flag.

    You may get guid using API call.

    Please check the reference

    docs.microsoft.com/.../knowledgearticle

  • Community Member Profile Picture
    on at

    Thank you for your response, Das.

    I'm thinking if it's possible to insert a javascript in the portal wherein when the current user clicked that link for that article it will change the value of a custom field that I created named "Read" from false to true.

    Then that way I'm wondering if we can somehow filter the list of unread articles to show in the portal.

    Thank you,

    Romark

  • Community Member Profile Picture
    on at

    BTW, how are we setting the number of views in here?

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