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General Journal Posting Issue

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Posted on by Family Corner

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Dear Experts:

Greetings!

I tried to post a general journal in Dynamics nav 2017, but i got the following error:

"multiple debit and credit ibu entry is not possible"

What does this error mean?

Thanks A lot

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Dallefeld 211 User Group Leader on at

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Base NAV wants to you to balance to zero by posting date and document number. This can be changed in journal template setup.

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IKIZIL 5 on at

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It is due to customization in your system. So you should contact your developer.

I wish you a nice day...

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KTA 1,200 on at

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When you selected the journal, you can see the columns of series from previous an register, you can change them if you want

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Nitin Verma 21,710 Moderator on at

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Hi,

Please consult with a developer who can debug it for you, so that you can understand why this error is raising. It seems that some customization has been in past.

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YUN ZHU 96,368 Super User 2025 Season 2 on at

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Hi, This seems to be a customization, you can try debugging.

https://learn.microsoft.com/en-us/dynamics-nav/walkthrough--debugging-the-microsoft-dynamics-nav-windows-client

Hope this helps.

Thanks.

ZHU

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Family Corner 195 on at

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I will explain my case:

I my journal templates (Gen. Journal) when i enter multiple lines such that suppose two lines sum up with zero (credit + debit) the following lines series no. increases automatically, which i do not want. (how to fix the no series even the previous journal lines form a complete journal (sum zero),

The message comes when i change the no. of lines to one series no. such that Debit and credit parties are in different store codes.

If i keep it as it is (increasing) the posting is ok.

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Inge M. Bruvik 1,111 Moderator on at

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This does not look as a message from the base application. Do you have any customization done to your system?

Maybe this message comes from one of your add-ons ? If so you should reach out to the developers of your customization.

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