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General Journal Posting Issue

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Posted on by 195

Dear Experts:

Greetings!

I tried to post a general journal in Dynamics nav 2017, but i got the following error:

"multiple debit and credit ibu entry is not possible"

What does this error mean?


Thanks A lot

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: General Journal Posting Issue

    Base NAV wants to you to balance to zero by posting date and document number. This can be changed in journal template setup.

  • IKIZIL Profile Picture
    IKIZIL 5 on at
    RE: General Journal Posting Issue

    It is due to customization in your system. So you should contact your developer.

    I wish you a nice day...

  • KTA Profile Picture
    KTA 1,200 on at
    RE: General Journal Posting Issue

    When you selected the journal, you can see the columns of series from previous an register, you can change them if you want

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: General Journal Posting Issue

    Hi,

    Please consult with a developer who can debug it for you, so that you can understand why this error is raising. It seems that some customization has been in past.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    RE: General Journal Posting Issue

    Hi, This seems to be a customization, you can try debugging.

    https://learn.microsoft.com/en-us/dynamics-nav/walkthrough--debugging-the-microsoft-dynamics-nav-windows-client

    Hope this helps.

    Thanks.

    ZHU

  • Family Corner Profile Picture
    Family Corner 195 on at
    RE: General Journal Posting Issue

    I will explain my case:

    I my journal templates (Gen. Journal) when i enter multiple lines such that suppose two lines sum up with zero (credit + debit) the following lines series no. increases automatically, which i do not want. (how to fix the no series even the previous journal lines form a complete journal (sum zero),

    The message comes when i change the no. of lines to one series no. such that Debit and credit parties are in different store codes.

    If i keep it as it is (increasing) the posting is ok.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: General Journal Posting Issue

    This does not look as a message from the base application. Do you have any customization done to your system?

    Maybe this message comes from one of your add-ons ? If so you should reach out to the developers of your customization.

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