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Issue with Analyze feature

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Posted on by 109
Hi, there is one person from our team whose 'Analyze' feature is not displaying any result and we are not sure of the reason even after checking on it. The same view can be shared and analyzed by other team members. The filtered data appears in the normal view but when analyzing, it is blank. Any idea what is the cause of this issue?

  • Ibakordor Kharmih Profile Picture
    Ibakordor Kharmih 109 on at
    Issue with Analyze feature
    Hi appliwin123,
    The solution that you suggested did not work for the person. Any other idea what is the root cause of this?
  • Ibakordor Kharmih Profile Picture
    Ibakordor Kharmih 109 on at
    Issue with Analyze feature
    Noted on that... But how is it possible that everyone with the same permissions, it works, except for this one person it is not working. 🤔
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 3,553 Super User on at
    Issue with Analyze feature
    check 2 things
     
    1 remove all filter on the analysis view to ensure data is available
    2 check if user has the below permission set for data analysis exec 
     
  • Ibakordor Kharmih Profile Picture
    Ibakordor Kharmih 109 on at
    Issue with Analyze feature
    It is shared view with everyone. It works for everyone else except for this one person.
  • gdrenteria Profile Picture
    gdrenteria 2,718 Super User on at
    Issue with Analyze feature
    Hi
    Has the user created the data analysis from scratch or obtained it from a shared data analysis?
    Gerardo
  • Ibakordor Kharmih Profile Picture
    Ibakordor Kharmih 109 on at
    Issue with Analyze feature
    Yes, gdrenteriaWhen this analysis view is not used, the user can see the data.
  • gdrenteria Profile Picture
    gdrenteria 2,718 Super User on at
    Issue with Analyze feature
    Hi
    When this analysis view is not used, can the user see the data?
    Best regards
    Gerardo

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