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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Power automate - Enabl...
Supply chain | Supply Chain Management, Commerce
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Power automate - Enabled the PO workflow- Pending approval email needs to get triggered every hour until its approved the PO

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Posted on by ashok babu

Dear Team,

Purchase order Workflow is enabled now. it is working as expected.

Customer is seeking another scenario . once PO approval triggered to get approver from approver. which should trigger every one hour until approved by request approver.

Thanks,

I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 239,451 Most Valuable Professional on at

    Do you have any question?

  • AnithaEswaran Profile Picture
    AnithaEswaran 2,032 on at

    Hi Ashok,

    Do you mean there should be an alert to the approver every hour till he/she approves ?

  • ashok babu Profile Picture
    ashok babu on at

    Please let me know how to configure this scenario ?

  • ashok babu Profile Picture
    ashok babu on at

    yes.

  • ashok babu Profile Picture
    ashok babu on at

    Yes  you are right!

  • NikolajSorensen Profile Picture
    NikolajSorensen 1,814 on at

    A PO approval request sent every hour would seem a little out of proportion to me.

    If PO approvals cannot wait for more that 1 hour, then I would consider reassigning the workflow items to other approvers instead, as  the approver might be inable to approve that quickly.

    You can check this thread which discusses a similar issue and how to use escalation paths trying to solve it:

    community.dynamics.com/.../942047  

    Note that this thread does not utilize power automate, but it also seems like the hourly approval request from Power Automate, is not adressing the core issue, but instead will just be spamming workers.

    I would advice you to reconsider your approach to this issue.

  • Alex Panait Profile Picture
    Alex Panait 170 on at

    This seems like a business requirement that was done without checking with the email admin. You can end-up in a situation where the approver goes on holiday for an extended period of time and this process will end up spamming thousands of emails. For this reason there are usually limitation of email sent i.e. out of office reply sent only once in order to avoid feedback loops.

    You should consider instead multiple approvers scenario that will allow for speeding up the approval process without potentially breaking the emailing server.

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