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Error In Qualifying Lead

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When I try to qualify a lead, I get the following Error. 

Error code: 0x80040265Session Id: 372e5ccd-f8b0-42be-9796-fe06110fca40Activity Id: 7736f2f2-2dcb-49ff-ab83-ecddd3a5a3fdTime: Tue Feb 01 2022 13:18:56 GMT-0700 (Mountain Standard Time)

Details 

Exception Message: The following error has occurred in the Scribe Change History plug-in:
Principal user (Id=be0d980d-1929-eb11-a814-000d3a33f654, type=8, roleCount=11, privilegeCount=1270, accessMode=0), is missing prvCreatenew_scribepublisherqueue privilege (Id=a1ecdba4-56d9-409d-b1af-2e99d803bb8d) on OTC=10182 for entity 'new_scribepublisherqueue' (LocalizedName='scribepublisherqueue'). context.Caller=be0d980d-1929-eb11-a814-000d3a33f654. Or identityUser.SystemUserId=24c4b5a3-8784-47ce-b5c1-720d37423b3d, identityUser.Privileges.Count=6289, identityUser.Roles.Count=0 is missing prvCreatenew_scribepublisherqueue privilege (Id=a1ecdba4-56d9-409d-b1af-2e99d803bb8d) on OTC=10182 for entity 'new_scribepublisherqueue' (LocalizedName='scribepublisherqueue').

What does this mean and how can I fix it? 

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Error In Qualifying Lead

    Hello,

    According to the error description, you should add the privilege to create new_scribepublisherqueue entities for the user with id - be0d980d-1929-eb11-a814-000d3a33f654

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