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Small and medium business | Business Central, N...

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cdx environment

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Posted on by INITMAN007

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Hello,

I am trying to log onto a newly created CDX environment.

I go through the log on process including 2FA. However, once past the 2FA i get the following error:

Any ideas on how to resolve please?

Thanks

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Dynamics 365 Business Central

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Mohamed Amine Mahmoudi 26,803 Super User 2026 Season 1 on at

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Hi,

I think you must submit request to MS.

Microsoft Customer Digital Experiences | Submit Request Page

Best regards,

Mohamed Amine MAHMOUDI

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Gerardo Rentería Ga... 26,487 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Ways to create a BC test environment – Business Central Blog

Customer Digital Experiences (CDX): All tenants are unavailable at this time due to licensing change (How to create a new Business Central trial environment?) | Dynamics 365 Lab

Best Regards
Gerardo

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YUN ZHU 100,629 Super User 2026 Season 1 on at

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It seems that you have not created a tenant that includes a Business Central license. For example, if you created an M365 tenant that does not include a BC license, this error will be prompted.

You can delete this tenant and apply again.
Or go to the following website to apply for a BC trial license.

https://go.microsoft.com/fwlink/?linkid=2255328

Hope this helps.

Thanks.

ZHU

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