My client has been submitting ACH files to their bank for over 1 year, but starting last week the amount field was shifted by 2 decimal places.
Two 0's were placed in the cents location of the ACH. As an example, what should show as 0012589 is showing as 001258900. So essentially,
the ACh file shows every line and the total 100x higher than it should.
Has anyone else had this issue?
We are on version 20.5 (Saas).