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Microsoft Dynamics CRM (Archived)

Security Roles restriction while trying to import unmanaged solution

Posted on by Microsoft Employee

Hi Experts,

              I am trying to import one of the solutions from the E-Learning resources - 80729- Customisation and Configuration. I am getting the following error;

'User cannot add privileges to or change access level for roles to which they are assigned. For help with changing a role, contact your Microsoft Dynamics 365 administrator'.

I googled it and came across one solution asking to change to security roles to Core record of Data performance dashboard to organisation level. I did that. Still it is not working.

Your help will be much appreciated.

*This post is locked for comments

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Security Roles restriction while trying to import unmanaged solution

    Thanks Tashi.

    Do remember to close the thread once you the issue is fixed by marking the suggestion as helpful.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Security Roles restriction while trying to import unmanaged solution

    Hi Ravi,

                Thanks for the suggestion. Will try with the Dynamics 365 2016 version

    - Tashi

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Security Roles restriction while trying to import unmanaged solution

    Hi Tashi,

    I tried the same solution on my trial [V9] and it failed with the same message. As mentioned above I don't think this solution is for Version 9.

    If you are trying to install it for learning purpose then you need to use the Dynamics 365 2016 version.

    Hope this helps.

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Security Roles restriction while trying to import unmanaged solution

    If you jist created a trial instance then it would be version 9. I am not sure if this sol is compatible with v9 i will try at my end

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Security Roles restriction while trying to import unmanaged solution

    it is CRM 2016. I just created a trial instance and was trying to import the solution- NPDandFeedback_1_4_0_1

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Security Roles restriction while trying to import unmanaged solution

    Alo just noticed that you are trying for CRM 2016 solution. Whats your current CRM version?

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Security Roles restriction while trying to import unmanaged solution

    I have access to DLP. Could you please confirm which solution you are importing? May be a screenshot help.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Security Roles restriction while trying to import unmanaged solution

    This is the error code - The privilege prvDeleteCustomControl with id = 0b1abb20-a651-4e31-ad4b-10b1b7279c16 can't have depth = Basic, CallerId = 868bad07-fd16-431e-96c3-0c9f6880c582, RoleId = caaec25a-5484-e511-80d5-3863bb3c0790

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Security Roles restriction while trying to import unmanaged solution

    I am trying to import some Xml file and other folders. This is a solution sample from the partnersource E-Learning on Customisation and configuration.  Is there a way that i can upload the solution here?

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Security Roles restriction while trying to import unmanaged solution

    Hi Tashi,

    Can you share some more details about the solution you are importing?

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