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I have a request to open a Case form when support user logged to the CRM or alternatively run dialog on Case to achieve the purpose.
Is it possible to catch the login event, so I can use JavaScript to create a new Case?
How can I run a workflow after login process in order to launch the dialog?
I would appreciate any help
Thanks,
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Dear Guido Preite,
great idea to use HTML Webresource, it is works fine for me
Thanks a lot
Hi,
I already tried to use IFrame on dashboard, but Microsoft avoided this option.
I'll try html webresource and let you know.
thanks for your reply
I don't know this will help you or not but try this:
1. Click on the wheel at the top-right corner and Go to Options
2. And change the 2 drop down values like below:
By this way you can set Default Landing Page. But I think you want New Case form always, for that I'll have to check and If I found anything then i'll post here.
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Mohamed Amine Mahmoudi
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Super User 2025 Season 1
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Community Member
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dkrishna
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