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Microsoft Dynamics CRM (Archived)
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Is it possible to know if someone has used the partner account on OmniChannel?

Posted on by Microsoft Employee
Is it possible to know if someone has used the partner account on OmniChannel?
 
We have partner who contacted us and is concerned about the chat they had with MBS – English EMEA yesterday.
 
Partner: Manon Degenkamp
Account Number: 6577220
 
They would like to know if his account has been compromised as he is not working yesterday but someone was able to use her login.

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