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Hi - I'm looking into using Marketing Lists/Campaigns/Quick Campaigns and running into a minor issue. I've created a Marketing List of leads (all with email addresses) and created both campaigns and quick campaigns that send them follow-up emails. The emails are sent and received, but never recorded in the activities of that lead profile. Should they be or is there a way to enable that?
Cheers!
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Hi JBill,
It should be recorded, but for Lead, somehow the behaviour is different, or if it is completed, you cannot see in the social pane.
So, to check it, please help to go to the Associated View, Activities one and then select the all activities, don't filter by the Open Activities.
In the Lead profile form, you have a chevron, just go there and select the Activities.
You can use this as guideline, but please choose the All Activities
missdynamicscrm.blogspot.sg/.../how-to-see-campaign-responses-from-related-contact.html
Hope this helps!
Thanks.
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