Small and medium business | Business Central, N...

Microsoft Outlook is not Available trying to send email attachment.

(0) Share

Report

Posted on by ChazKimRP

372

Hello,

We are having issues where users are not able to use the edit in out look feature. It will first say that microsoft outlookc is not available, then this error pops up.

All responses (6)

Answers (0)

Suggested answer

YUN ZHU 74,036 Super User 2024 Season 2 on at

Like (0)

Report

RE: Microsoft Outlook is not Available trying to send email attachment.

Hi, It still looks like it can't find the file or doesn't have permission to access the folder.
It is recommended that you reinstall NAV, and then try again after confirming the permissions.

Hope this helps.

Thanks.
ZHU
remi_s 5 on at

Like (0)

Report

RE: Microsoft Outlook is not Available trying to send email attachment.

I'm experiencing the same. Did you end up resolving this issue?
Suggested answer

FriborgB 5 on at

Like (0)

Report

RE: Microsoft Outlook is not Available trying to send email attachment.

I had the same problem, but on a Citrix environment. We tried to reset the Citrix profile for the user and that worked for a month, then the exact problem occurred again. We looked into the code without really finding anything except it just returned false when trying to initialize the NewMessage function in Outlook.

We eventually switched from the 64 bit exe file to the 32 bit exe file and that solved the problem instantly.

Regards,

Brian
Suggested answer

ChazKimRP 372 on at

Like (0)

Report

RE: Microsoft Outlook is not Available trying to send email attachment.

Hello,

This was a really weird one, but after some time messing around with it, it seems the simple (I know not preferred) solution below worked for us.

uninstall NAV

uninstall Office

reinstall Office

reinstall NAV

Regards,

-Chaz Kim
drew777777 138 on at

Like (0)

Report

RE: Microsoft Outlook is not Available trying to send email attachment.

I'm experiencing the same. Did you end up resolving this issue?
Suggested answer

Marco Mels on at

Like (0)

Report

RE: Microsoft Outlook is not Available trying to send email attachment.

Hello,

Verify the permissions of the NST user within that folder.

Thanks.