Share
ReportHello,
We are having issues where users are not able to use the edit in out look feature. It will first say that microsoft outlookc is not available, then this error pops up.
You’re offline. This is a read only version of the page.
380
Hello,
We are having issues where users are not able to use the edit in out look feature. It will first say that microsoft outlookc is not available, then this error pops up.
Hi, It still looks like it can't find the file or doesn't have permission to access the folder.
It is recommended that you reinstall NAV, and then try again after confirming the permissions.
Hope this helps.
Thanks.
ZHU
I had the same problem, but on a Citrix environment. We tried to reset the Citrix profile for the user and that worked for a month, then the exact problem occurred again. We looked into the code without really finding anything except it just returned false when trying to initialize the NewMessage function in Outlook.
We eventually switched from the 64 bit exe file to the 32 bit exe file and that solved the problem instantly.
Regards,
Brian
Hello,
This was a really weird one, but after some time messing around with it, it seems the simple (I know not preferred) solution below worked for us.
uninstall NAV
uninstall Office
reinstall Office
reinstall NAV
Regards,
-Chaz Kim
I'm experiencing the same. Did you end up resolving this issue?
Hello,
Verify the permissions of the NST user within that folder.
Thanks.
#1
André Arnaud de Cal...
292,516
Super User 2025 Season 1
#2
Martin Dráb
231,409
Most Valuable Professional
#3
nmaenpaa
101,156
All responses (
Answers (
