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Small and medium business | Business Central, N...
Answered

Business Central Error Posting Open Statement after Go Live

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Hello Everyone! We recently went Live with LS Central on Business Central. In all our tests, we had been able to post our Open Statements to backstore. However since November 01st, we are unable to. The posting process seems to stop on one particular invoice, and the error message reads "The G/L Account does not exist. Identification fields and values: No.='' . We have checked the Customer and Item for that invoice, verified our posting setup etc. Our install Team is working on this since yesterday however I thought I would reach out to the forum to see if anyone has any ideas or has experienced this before. Thank you!

  • Suggested answer
    Community Member Profile Picture
    on at

    Kristin,

    The setups for LS Central (Retail) you are missing a GL Account related to the Statement you are posting. It could be Over/Short Cash, Cash Account, etc... I suggest you check your Setups for these or contact LS Central at

    authentication.lsretail.com/.../Login

    Thanks,

    Steve

  • Community Member Profile Picture
    on at

    Hello Steven, We just figured this out, it was the Currencies setup. Thank you for your answer!

  • Verified answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Thank you so much for sharing this with the community!

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