web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Business Process Error
Microsoft Dynamics CRM (Archived)

Business Process Error

(0) ShareShare
ReportReport
Posted on by Community Member

I'm a new non-technical admin trying to get the CRM set-up for users effectively. My users are currently getting this error message when trying to create accounts, contacts and opportunities:

"Business Process Error - Principle user is missing prvAppendTonew_cntoppty privilege."

The user is working within their assigned business unit and their security role (VP Sales) is sufficient to allow creating/editing of these records. 

Any suggestions/tips would be appreciated...

Thanks

Pete

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Lucas Blackburn Profile Picture
    Lucas Blackburn on at

    Do you have a custom entity called new_cntoppty?  Go to the custom entities tab on the security role and make sure their have append to privileges for it.  It sounds like you may have some sort of custom solution in your CRM organization.

    Below is a listing of the various privileges, so when you get a similar error message in the future you will know exactly what to give them to get past the error.

    https://msdn.microsoft.com/en-us/library/hh547441.aspx

  • Community Member Profile Picture
    Community Member on at

    Thanks for the help...! Much appreciated.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans