Uploads Taking 9 hours to complete

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Posted on by Community Member

Hello-

Yesterday my colleague in London uploaded 5000 contacts into our CRM 2011 and the upload took 9 hours to complete. What is causing this to take so long? Is this the expected duration?

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Community Member on at

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RE: Uploads Taking 9 hours to complete

Hi,

how many fields did he upload? did you know if there is some plug-in on the create of contact?

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Rajkumar Rajaraman on at

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RE: Uploads Taking 9 hours to complete

check your Asyc server or database is not under too much load.

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Royal King 27,686 on at

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RE: Uploads Taking 9 hours to complete

9 hours seems to be very long to complete 5000 records import. May be you guys have too many relationship on the contact record with multiple plugins/workflow that might increase the time to import the records. I would start with checking any long running workflows and plugins, while importing you could disable all plugins/wokflows that will improve the perfomance of the data import

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