Not able to transfer a order to Invoice

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Posted on by Tom Mathew

1,750

Hi All,

Here is my situation, I've a sales order with a purchase order (Status as closed ) linked to it. Since it is a drop ship and lone item(price is 0 as it is a complimentary item) in the sales order the quantity is assigned to the "Qty to Back Order" field. When the user tried to transfer it to invoice it's not going through. Please advise .

I asked them to break the PO link and do it but the end user was not happy with that.

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Tom Mathew 1,750 on at

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Finally I was able to resolve by breaking the link and changing the quantity from back order to quantity to invoice.

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