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Hi All,
Can you please look into this issue and help me out.
There is a custom entity when i am trying to re assign it to some user getting this issue. I have checked with all custom logic but did not find any clue.
Thanks for looking... :)
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Hi Arun,
thank you for looking into this.
I am yet to get the log file from User. But i believe there will not be much information.
No that is not a queue or activity type entity.
Yes we use Outlook client for tracking Emails/Appointments, But i believe these features will not be responsible for throwing that error.
It's in production, so i can't disable plug in.
And i am unable to replicate the same issue in lower environment.
Can you download log file & see if any more useful error messages are there.
Is this some queue enabled entity/activity? There may be another queue item available already.
Do you use Outlook client for tracking Emails/Appointments?
Can you disable the plugin if you have on Assign/Update message to pinpoint the issue rootcause.
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Mohamed Amine Mahmoudi
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