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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Dynamics SL 6.5 Syste...
Microsoft Dynamics SL (Archived)

Dynamics SL 6.5 System message 5003 when using Window 7

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Posted on by Bruce Chen 60
It has been two or three years since my office used Dynamics SL 6.5. Most of our PCs are running Windows Vista. Recently My office buy new Windows 7 PCs then I try to install Dynamics SL 6.5 on two PCs. These new Windows 7 PCs all meet the same problem. When I try to log on Dynamics SL 6.5, I receive the system message 5003(Unable to open the server database 10004). But the old PCs (Running Windows Vista) can normally log on SQL Server 2005. I think the operation of SQL Server is normal. How could I solve the problem? Someone can help me? Thanks!!

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  • Nayan Mansinha Profile Picture
    Nayan Mansinha 1,245 on at

    Hello Bruce.

    There is an article on Customer source that might be helpful.  Article ID: 875704 or just search in there with "System message 5003 Windows 7 SL 6.5"

    HTH

  • George Sagen Profile Picture
    George Sagen 1,005 on at

    Also check 32 vs 64 bit.Only runs 32 bit.

  • Bruce Chen Profile Picture
    Bruce Chen 60 on at
    Hi Nayan Thank you for your suggestion. But I still can't solve the problem that I met . Bruce
  • pbrattin Profile Picture
    pbrattin 1,850 on at

    What service pack of SL 6.5 are you running?

  • Bruce Chen Profile Picture
    Bruce Chen 60 on at
    SL 6.5 Service Pack 2
  • pbrattin Profile Picture
    pbrattin 1,850 on at

    There are three things that you can do that will probably make SL work on Win7.

    1. Upgrade to 7.0FP1 - this works great and gets the site to current. 

    2. Upgrade to 6.5 SP3 - this is easy. SP3 works with the UAC on.

    3. Turn off the UAC. - this works on Vista, may work on Win7

  • Peter Pino Profile Picture
    Peter Pino 192 on at

    Hi, I have the same issue and followed the instructions that you posted but it doesn´t work. I would appreciate if someone give me the solution

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