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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Unable to install SL 2...
Microsoft Dynamics SL (Archived)

Unable to install SL 2015 WebApps

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Posted on by Community Member

When attempting to proceed past the Reporting page of the webservices install, we get the following message:

"The Windows Service did NOT install Properly.  Typically this is caused by an incorrect Service User Password."

We have verified the account/password being used - so this is not a password issue.

Thanks.

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  • rcboiler Profile Picture
    rcboiler 1,140 on at
    RE: Unable to install SL 2015 WebApps

    full access to the directories you are installing to

  • DaveR1031 Profile Picture
    DaveR1031 10 on at
    RE: Unable to install SL 2015 WebApps

    What rights needed to be added?

  • rcboiler Profile Picture
    rcboiler 1,140 on at
    RE: Unable to install SL 2015 WebApps

    service account (even though an admin) had to have specific rights to the install directories

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to install SL 2015 WebApps

    Hi Richard,

    Can you please share how you were able to resolve this issue?

    Thank you.

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to install SL 2015 WebApps

    Hi Richard,

    I believe this needs to be deal with Windows Service credentials. Can you check with the web app log file. That can be available at C:\ProgramData\Microsoft Dynamics SL\WebServiceLogs.

    Please let me know how it goes.

    Thanks,

    Srikanth S

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